There is an old joke: Only two kinds of businesses call their customers users…Tech companies and drug dealers… With that in mind, I was reading a rather interesting report about a survey that showed how people are using social media to make purchases, and a thought hit me, maybe that old joke needs to be expanded as we head into the era of the social media user. read more...
The 5 Ws of Social Media Strategy
One of the things that I find really difficult to overcome with clients is the tendency to focus in on tools. Some of the questions I often get:
- Do you think we should have a Facebook page?
- Can you walk us through some best practices for YouTube, Twitter, Ning, etc.?
- Whatever happened to MySpace, will that happen to the hot tools of the moment?
Case Study: Making Legislative Activism Fun? Live Earth Gives it a Try
Having lived in Washington D.C. for thirteen years, eight of which I worked at a trade association, the one thing I learned about legislation is that it is a long, messy and serious business fraught with partisan land mines. Any of you that have spent any time in these endeavors at the national or local levels know exactly what I mean. Fun generally doesn't enter into the equation, unless you count a "Hill Reception" as fun (I don't). Having Fun with read more...
Shel Israel is Coming to Houston on Twitterville Tour and to a City Near You?
I am very excited to announce that Shel Israel will be coming to Houston October 20-21, 2009, as part of his book launch tour for Twitterville that will start this weekend in San Francisco with his Twitterville Bash (TBash) read more...
Who Owns the Social Media Play: Marketing, PR or Advertising?
Let me start by saying that each of the communication disciplines of marketing, public relations and advertising have strengths and weaknesses. One is not necessarily better than the other, they just have their inherent place.
- MARKETING is great at putting together communication that gets results
- PUBLIC RELATIONS is great at building and maintaining relationships, as well as creating informational content
- ADVERTISING is great at creating compelling and entertaining content that could go viral
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