I got lost yesterday on the way to a meeting. I called my client and she kindly led me through a part of the city I don't know very well. (Bear with me, this is going somewhere). While she "accompanied" me, she told me a story about her beginnings in public relations. She explained that she had gotten pretty good with finding her way around the city because when she was first in PR, she would drive press releases to all of the local media outlets. Let me repeat that, she would DRIVE press releases to the local media outlets. Don't you think read more...
No Comment, No Dice: Investigative Reporter Shares Why You Should Confess
The basics of crisis communication are to admit you have a problem, made a mistake, or are overwhelmed by a situation; make any necessary apologies; and take immediate action to fix the problem. The reporters that uncover these "problems" can often show up on your doorstep at a moments notice, making it easy for some in management, and even PR, to lose their cool. So, what can be done to make it a little more constructive when bad news descends on an organization? To find out, we turned our camera onto Brian Collister, a News 4 read more...
Technorati Brings Back Rankings
Either it was an oversight, or we yelled loudly enough, because today the ranking metric has reappeared in Technorati searches. I, for one, am relieved about it, as they are benchmarks for many programs. It is amazing how quickly Technorati has grown, there was a time when I would post and Dave Sifry himself would come by, or someone representing the company, would come by and read more...
Super Six Steps to Effective PR Measurement
Six (Abstract) Originally uploaded by jryle79. I just got back from Los Angeles from the PRSA Travel and Tourism Conference where I served on a panel about public relations measurement with Katie Paine, of KDPaine & Partners and Cara Schneider, of Greater Philadelphia Tourism Marketing. The session read more...
Anatomy of a Social Media Campaign: Journey to Atlantis
Today we launched our new project, Journey to Atlantis, for SeaWorld San Antonio. I usually don’t post about this stuff, but I think it is instructive in a couple of ways and I want to give the readers of Communication Overtones a first peek, not to mention getting your feedback. A Place to Start the Journey We custom-built a platform on Wordpress that was orchestrated by Josh Hallett and his crack team. It has been fun working with him on this project. Viral Components The campaign includes read more...